Contact SASSA for R350 Grant Support
SASSA Toll-Free Helpline
0800 60 10 11
Monday to Friday, 8am - 4pm
SASSA Fraud Hotline
0800 701 701
Report fraud or scams related to SASSA grants
Email Support
grantsenquiries@sassa.gov.za
For general inquiries about SASSA grants
SRD Grant Specific Email
srd@sassa.gov.za
For inquiries specifically about the R350 SRD grant
SASSA Head Office
SASSA House, 501 Prodinsa Building
Cnr Steve Biko and Pretorius Streets
Pretoria
GPS: -25.7461, 28.2111
Find Your Nearest SASSA Office
To find the SASSA office nearest to you, visit the official SASSA website or call the toll-free helpline.
View SASSA Office LocationsImportant Notice
SASSA never asks for payment to process applications or expedite payments. Be wary of scams and only use official SASSA channels for all grant-related matters.
Alternative Contact Methods
082 046 8553
Send a message with your ID number and query
USSD
*134*7737#
Dial from any mobile phone (free service)
South African Social Security Agency
Official SASSA Facebook page
@OfficialSASSA
Official SASSA Twitter account
@officialsassa
Official SASSA Instagram account
YouTube
SASSA TV
Official SASSA YouTube channel
Contact Hours
| Service | Days | Hours |
|---|---|---|
| SASSA Offices | Monday to Friday | 07:30 - 16:00 |
| Call Center | Monday to Friday | 08:00 - 16:00 |
| WhatsApp Support | Monday to Sunday | 08:00 - 20:00 |
| USSD Service | Monday to Sunday | 24 Hours |
| Website | Monday to Sunday | 24 Hours |
Before Contacting SASSA
To save time, please have the following information ready when contacting SASSA:
- Your 13-digit ID number
- The phone number used in your application
- Your reference number (if you have one)
- Details about your specific query or issue
- Any error messages you received (if applicable)